noleggiare una macchina
renting a car
In the United States, renting a car is as routine as picking up keys and signing a rental agreement. A visit to an agenzia di autonoleggio (auto rental agency) in Italy is often a bit more complicated.
“Vorremmo noleggiare una machina” (We’d like to rent a car), we say. “Abbiamo una prenotazione.” (We have a reservation.) Brace yourself before asking, “Quanto costa?” (How much does it cost?) Whether you’re renting by the day (al giorno) or the week (alla settimana), you’re sure to pay un sacco di soldi (a pile of money). It doesn’t hurt to ask if there’s a una tariffa festiva o feriale (a weekend or midweek rate).
Some companies may ask for a deposit (una caparra). Others add an extra charge for mileage (un supplemento per il chilometraggio). We prefer to ask for unlimited mileage (chilometraggio illimitato). Most Italian cars have manual transmissions (cambio manuale), so you can expect to pay more for an automatic (cambio automatico).
You will need to present your driver’s license (patente) and inquire about insurance (l’assicurazione), which may be covered by your personal policy or your credit card. Always ask when (quando) and where (dove) to return the car (riportare la macchina)—and if somebody will be there (ci sarà qualcuno) when you do so. I suggest requesting GPS (navigatore satellitare) or make sure you have a good road map (cartina stradale). You can also reserve an infant or child car seat (seggiolino auto per neonati / bambini).
Depending on your location, you may have a range of vehicular choices: an economy car (macchina piccola), a midsize car (macchina media), a full-size car (macchina grande), van (monovolume), truck (camion), pickup truck (furgoncino) or maybe even a convertible (decappottabile). In big cities like Rome and Milan, you can rent a motorcycle (motocicletta) or a scooter (motorino) by the hour (all’ ora) or by the half-day (a mezza giornata). Don’t forget a helmet (un casco)!
Once on the road, you’ll need to find a gas station (benzinaio or distributore di benzina) to fill up the tank (fare il pieno). Many are “self-service,” with signs saying “Fai da te” (Do it yourself). Check if you need to buy unleaded gas (benzina verde), regular (normale), super (super) or diesel (gasolio).
Be sure to find out whom to contact in case of an accident (incidente), breakdown (guasto), flat tire (gomma a terra—literally rubber to earth) or a dead battery (batteria scarica). Although I hope you don’t need them, you should learn phrases such as my car won’t start (la mia macchina non parte), is broken (è rotta) or is overheating (si sta surriscaldando).
If the engine isn’t working (non funziona) or you get caught in a pile-up (tamponamento a catena), you may need a tow truck (un carro attrezzi), a mechanic (un meccanico), an auto body shop (una carrozzeria) –- or a stiff drink (qualcosa di forte da bere).
Words and Expressions
mettere in moto una macchina -- to start an engine
andare in retromarcia -- to go in reverse
fare inversione (di marcia) --– to do a U-turn
azionare / mettere la freccia -- to signal
Dianne Hales is the author of LA BELLA LINGUA: My Love Affair with Italian, the World’s Most Enchanting Language.
Click below for a beautiful drive on Italian roads:


Thank you very much for sharing this new experience of hiring a car in Italy with a different method. The best thing in all this is, I think, highly skilled drivers, which yields best safety.
Posted by: Melbourne Limo Hire | November 04, 2011 at 04:11 AM
We now have our own car in Italy but I have to say, having used rental cars a lot in our time, AutoEuropa were fine, as were the local firms we used. Driving in Italy is always - erm - exciting! and having the right vocabulary definitely helps. It's also maybe worth noting that Satnavs work in other languages as well as Italian in rental cars, although you may have to change the settings. If you include one in a rental it's worth asking at the desk whether it's set in your own language.
Posted by: ExploreItaly | November 03, 2011 at 12:58 AM
When hiring a car in Italy, use only known companies as Hertz and Europcar. Take pictures before and after hire. Try to avoid AutoEuropa http://www.tripadvisor.com/SearchForums?q=autoeuropa
(attention AutoEurope seems to be good)
Posted by: ReneS | November 01, 2011 at 06:34 PM
Learning a bit of Italian can help. Last May we blew (completely) a tire outside of Assisi and needed to negotiate for a new one with non-English speaking personnel.
Posted by: Allan Mahnke | October 31, 2011 at 07:46 PM